An administrative assistant resume needs scope, systems, and trust.

These titles can describe overlapping work, but keyword searches treat them as different queries. Put the title used in the vacancy at the top of your resume when it accurately describes your experience.

• Administrative Assistant
• Office Administrator
• Team Assistant
• Executive Assistant
• Business Support Assistant
• Office Coordinator

Define the processes and decision support you owned. Executive, team, office, and operations administration use different evidence.

• Diary managementEssential

  State stakeholder seniority, diary volume, time zones, and conflict resolution.

  Also write: calendar management · schedule management

• Meeting coordinationEssential

  Include attendees, packs, rooms or links, minutes, and action follow-up.

  Also write: meeting administration · minutes

• Document control

  Show naming, versioning, access, retention, or approval discipline.

  Also write: records management · document management

• Travel coordination

  State travellers, locations, itinerary complexity, and disruption handling.

  Also write: business travel · travel booking

• Purchase administration

  Connect purchase orders, invoices, suppliers, approvals, and budget tracking.

  Also write: purchase orders · procurement support

Office software is meaningful only when connected to a recurring process, output, or control.

• Microsoft OutlookEssential

  Use with evidence of complex diary, mailbox, or meeting ownership.

  Also write: Microsoft 365 · Office 365

• Excel

  Name the trackers, reconciliations, reports, and features used.

  Also write: pivot tables · XLOOKUP · data validation

• SharePoint

  Relevant for controlled documents, team sites, access, and shared workflows.

  Also write: Microsoft Teams · OneDrive

• SAP

  State whether you raised orders, processed invoices, maintained records, or ran reports.

  Also write: Oracle · NetSuite

Qualifications support baseline office skills, but reliable ownership and judgement remain stronger evidence.

• Business Administration qualification

  State the awarding body and level.

  Also write: NVQ Business Administration · BTEC Business

• Microsoft Office Specialist

  Useful when the target role relies on advanced Word, Excel, or PowerPoint output.

  Also write: MOS · Microsoft certification

• ILM qualification

  Relevant to office management or team leadership progression when the level is stated.

  Also write: Institute of Leadership

• Data protection training

  Useful where records contain employee, customer, legal, or health information.

  Also write: GDPR training

The role is trusted because you prioritise, communicate, protect information, and keep actions moving without constant supervision.

• Stakeholder coordination

  Name functions, seniority, sites, and the output coordinated.

  Also write: liaison · cross-team coordination

• Action tracking

  Show how decisions became owners, deadlines, reminders, and closure.

  Also write: follow-up · action log

• Confidential information

  Demonstrate access control, correct distribution, and secure records rather than using an adjective.

  Also write: confidential correspondence

• Process improvement

  Name the template, workflow, tracker, or control and the time or error saved.

  Also write: administrative process · workflow improvement

The figures below are examples. Replace them with your own evidence—the structure is reusable, the content is not.

• Organised and hardworking

  Use diary complexity, deadlines met, clean records, or a process improvement.

• General office duties

  Name the processes, stakeholders, systems, and recurring outputs.

• A software proficiency bar

  Self-rated percentages have no common scale. Describe practical outputs instead.

• Every minor task

  Prioritise work that shows judgement, scale, reliability, and transferable systems.